# What's new in Laayo 200

> A calmer cart, savings you can see at a glance, honest error messages and a support chat that takes videos and voice notes. Here is everything in the latest Laayo app.

- Source: https://blog.laayo.com.np/whats-new-in-laayo-200
- Section: Product
- Author: Laayo Product (Laayo Services Pvt. Ltd.)
- Published: October 27, 2026
- Topics: App, Cart, Offers, Support, Release

Laayo 200 is the biggest update to the customer app this season. Most of it is about the moment just before you place an order: the cart. We wanted every saving to be clear, every offer to sit where you expect it, and nothing to feel like a surprise when the bill arrives.

## Savings you can see at a glance

The strip at the top of the cart now leads with a small celebration and tells you how much you have saved on this order. It quietly rotates through each saving, so you can see where the discount came from without opening the bill.

## One home for every offer

Coupons, store offers and our own limited-time discount now live together in the coupon box. When a limited-time Laayo offer is running, it sits at the top of that box with a live countdown, so you always know how long it lasts. When no special offer is running, the box opens with a short reminder that coupons can save you more on every order.

If a restaurant has no coupons for your cart, we no longer show a "View all coupons" link that leads nowhere.

## Laayo Money, even at zero

Laayo Money now shows in your cart even when your balance is empty, with an Add money link right next to it. You cannot pay from an empty balance, but you can top it up in a couple of taps without leaving the cart.

## Bills that match what you pay

We went through every kind of discount, from store offers with a cap to "spend this much and get a dish free", and made sure the app works out the bill exactly the way our servers do. The total you see before you tap Place order is the total you pay.

## Error messages that tell the truth

When something goes wrong on our side, the app now says so, instead of asking you to check your internet. It also retries quietly once before showing anything, and reconnects cleanly when you come back to the app after a while. "No internet connection" now only appears when your phone really is offline.

## Support that takes videos and voice notes

You can now send a short video or a voice note in support chat, and replies from our team play on every phone.

## Smaller touches

- When it rains near you, the app shows it, with a gentle rain look behind your address and a note on your order's tracking page. We wrote more about it in [When it rains, the app tells you](https://blog.laayo.com.np/when-it-rains-the-app-tells-you).
- Your theme stays exactly as you set it after an update.
- The notification sound is your phone's own.

## Quick answers

**How do I get the new version?** Update Laayo from the App Store or Google Play. Your cart, addresses and Laayo Money stay as they are.

**Where did the limited-time discount go?** It now sits at the top of the coupon box in your cart, with its countdown.

**Why do I see Laayo Money with no balance?** So you can add money right from the cart. An empty balance is never used to pay.
