Open, closed, or somewhere in between
"Is this restaurant open?" sounds like a yes or no question. In a delivery app it has at least five answers. These are the rules we use so every screen gives the same, honest one.
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"Is this restaurant open?" sounds like a yes or no question. In a delivery app it has at least five answers. These are the rules we use so every screen gives the same, honest one.
An order that nobody sees is an order that gets cancelled. How we traced every way a new order alert could go silent, and the receipts that now tell us when one did.