Our towns, our riders, our partners and where we are going next.
Dashain is the biggest festival of the year in our towns. This year the Laayo app dressed up for it, with kites you can fly, dakshina envelopes on your orders and a switch that turns it all off when the festival ends.
For a restaurant, a payout is only real when the money is in the account and the owner knows why it is that amount. How we tell partners about every payout by text, email, a clear statement and a quick phone call.
Most delivery apps start in the capital and work their way out. We went the other way. What we have learned building food delivery for smaller towns in eastern Nepal, and where we go next.
Signing up a restaurant used to mean a long form and a lot of back and forth. We rebuilt it as eight short steps that ask the questions we would ask in person, with samples for every photo and document.
When the rain comes down in Jhapa, everything about delivery changes. Why we let riders, not a weather app, say when it is raining, and how rain shapes the delivery time you see.
Typing in a restaurant menu by hand could take an afternoon. Now our team drops in a photo or a PDF of the menu, checks what the AI read, and has the restaurant ready in minutes.
Laayo riders work in two ways, on a salary or as freelancers. Here is how each one is paid, how tips stay with the rider, and why we care so much that the promise on an order matches the pay.
