Rating your food should take ten seconds
Ratings help you pick a good meal and help kitchens get better, but only if people leave them. Here is how we made rating an order quick, kind and impossible to get stuck in.
Product
The thinking behind the features you tap every day.
Why we ask you to type a cancel reason
A list of preset reasons is easy to tap and almost useless to read. We replaced it with one honest question, and a gentle check that keeps "aaaa" out.
Refunds you can follow, and invoices you can keep
A refund is a promise, and promises about money need dates. A refund timeline on your order, and proper PDF invoices, are coming in the next update.
What Laayo Plus actually gives you
Free deliveries, chats that are answered first, a bigger daily allowance for the AI assistant, and a cart that shows exactly what Plus saved you. Here is how each benefit works and the rules behind it.
Ordering together, without passing one phone around the table
Group orders let everyone add their own food from their own phone, while one person checks out and pays. Here is how the link, the timer and the host controls work.
Paying with a QR, without leaving the app
E-Payment used to bounce you out to a web page and back. Now the QR opens inside Laayo, the app sees when you scan, and your cart waits for you if anything goes wrong.
Gift cards and Send a Treat, for when you can't be there
Two ways to feed someone you care about from wherever you are. A gift card that lands in their Laayo Wallet, and a treat delivered to their door while you pay.