Laayo's tech stack, part three: realtime
Order status, chat, rider positions and store open or close now reach phones in a fraction of a second. Here is the Go hub behind it and the fallbacks that keep it honest.
Realtime
3 articles tagged with this topic.
Support calls that reach a human, faster
We run our own phone line for customers, riders and partners. When we timed it, too many callers hung up before any phone rang. Here is how we cut the dead air.
Rider GPS that never gets stuck
A rider's dot on the map is a promise to the customer, the restaurant and our dispatch team. Here is how we found the ways it silently froze, and what we built so it heals itself.