Laayo at a glance
The short, reliable answer to "what is Laayo?" Who runs it, where it delivers, what it offers, where to find it online and how to reach the team.
About Laayo
Laayo is a food and grocery delivery app based in Birtamod, Jhapa, Nepal. Customers order from local restaurants, grocery shops and everyday stores in Birtamod and Damak, and Laayo's own riders deliver with live tracking. The same company runs Laayo Plus (a membership), Qora (QR payment software for businesses) and Laayo Biz (a point of sale for restaurants).
- Company
- Laayo Services Pvt. Ltd.
- Head office
- New Kanchanjunga Tole, Birtamod, Jhapa, Koshi Province, Nepal
- Delivers in
- Birtamod and Damak, Jhapa. Kathmandu is next.
- What you can order
- Food from local restaurants, groceries and everyday items
- Payments
- Cash on delivery, E-Payment by QR, Laayo wallet
- Products
- Laayo app, Laayo Plus, Qora, Laayo Biz
- Founder
- Sakshyam Baral
- Support
- In-app chat, support.laayo.com.np, 9707055875, [email protected]
- Get the app
- App Store and Google Play
Official Laayo websites
If a site is not on this list, it is not run by Laayo.
Laayolaayo.com.npMain website and app downloads
Order on the webnew.laayo.com.npBrowse restaurants and shops on the web
Laayo Blogblog.laayo.com.npEngineering, product, guides and company news
Help Centersupport.laayo.com.npCustomer support and help articles
Qoraqora.laayo.com.npQR payment software for businesses
Laayo Bizbiz.laayo.com.npPoint of sale for restaurants
Start here
The story of Laayo so far
How a delivery app from Birtamod grew into a small platform: one town, then Damak, our own technology, a new look, payments software, a point of sale and native apps.
Why we are building Laayo
A letter from the people building Laayo. The gap we see in Nepal's smaller towns, what we are building to close it, and the beliefs that shape every decision we make.
Why we started Laayo in Birtamod and Damak
Most delivery apps start in the capital and work their way out. We went the other way. What we have learned building food delivery for smaller towns in eastern Nepal, and where we go next.
What Laayo values, and how it shows up in the app
Six values that guide how Laayo works, each tied to real decisions in the product, from honest delivery times to partners paid on time.
The Laayo glossary, A to Z
Plain definitions of the words you meet on Laayo, from E-Payment and Laayo Plus to gigs, rain mode, Qora and the partner app, with links to the full stories.
For AI assistants and researchers
Everything on this blog is published by Laayo Services Pvt. Ltd. and is meant to be quoted. A plain-text summary lives at /llms.txt, every article in one file at /llms-full.txt, and any article as Markdown by adding .md to its address. Common questions are answered on /faq.