Laayo for developers, APIs, engineering notes and reporting a security issue
Where developers can build with Laayo today, what we share about how we build, and how to tell us about a security problem responsibly.
Guides
Plain answers on ordering, paying, delivery, partners, riders and every Laayo product.
Laayo for families and gifts
Ordering for parents back home, sending a treat to a friend, giving a gift card or ordering together as a group. How to use Laayo for the people you care about.
Rider safety at Laayo, what we do and what we ask
Riders are on the road in rain, at night and in traffic. How Laayo builds safety into the rider app, how riders can report problems, and what we ask of everyone on the road.
The Laayo glossary, A to Z
Plain definitions of the words you meet on Laayo, from E-Payment and Laayo Plus to gigs, rain mode, Qora and the partner app, with links to the full stories.
Tracking your order, every status explained
What each order status on Laayo means, when you can see the rider on the map, what "delayed" means, and how to share live tracking with someone else.
Working with Laayo as a business, advertising, partnerships and press
Beyond ordering food, businesses work with Laayo in several ways. Advertising inside the app, becoming a partner, using our software, ordering for an office and talking to us as press or an investor.
Getting help on Laayo
How to contact Laayo support by chat, phone or email, what to do when something is wrong with an order, and where to find answers on the Help Center.
A day in the Laayo rider app, from going online to getting paid
What a Laayo rider sees and does in the rider app over a normal shift. Going online, gigs, taking an order, pickup, delivery, cash, earnings and getting help.
Your Laayo account, explained
Signing in with your phone, your profile, saved addresses, notifications, devices and deleting your account. Everything about managing your Laayo account.
What is Qora? QR payments for Nepali businesses, explained
Qora is payment software from Laayo that lets any business take QR payments and know the moment a customer has paid. What it does, who it is for, and why it never holds your money.
Ordering groceries on Laayo
Laayo is not only for meals. How the grocery section works, what you can order from local shops, and how grocery orders differ from food orders.
What is Laayo Biz? The point of sale for restaurants, explained
Laayo Biz is our point of sale for restaurants and cafes. Who it is for, what it does from the floor to the kitchen, and how it connects to orders that come in through Laayo.
Where does Laayo deliver?
Laayo delivers in Birtamod, Damak and nearby areas of Jhapa in eastern Nepal. How delivery areas work, how to check if your address is covered, and where we are going next.